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The auto mechanics at North Dallas Imports are trusted to handle auto repairs for drivers throughout Garland and the surrounding communities. We are committed to providing you with top-notch auto repair and customer service, and we think the honest and heartfelt reviews left by our clients are evidence of our efforts. Take a look at some of the reviews left by Garland drivers:

5

I should have written this review a while ago but now I have gone to North Dallas Imports several times and I am absolutely amazed and thankful for them. I first went to them when the radiator system on my 1999 Saab broke. I know nothing about cars and am an easy target to get taken advantage of. Jiffy Lube quoted $1200 to fix my car and did not say anything about what was wrong with it besides that the radiator needed replaced. Eddie took the time to explain to me what had happened and why it needed replaced and he charged me around $500 or $550 (LESS THAN HALF of what Jiffy Lube quoted). When my roommate took me to drop my car off his car died in their parking lot. I live about 15 minutes from the shop but over 30 if there is traffic. My roommate and I are new to Texas so we had nobody that we could call. One of the guys that work their drove us home so that we would not have to pay for a taxi. I went to NDI again when my whole A/C system broke and they were so knowledgeable and helpful with the whole thing. They have a towing service that came to get my car. I was trying to get to a rental car place before it closed so they told me to just leave the key under the mat and they took care of everything. When I went to pick my car up I told Eddie that I wanted to fix it so that I could sell my Saab and buy a car that was not going to be so high maintenance (even with their amazing prices it was pretty expensive to get the whole a/c system replaced). He spent the time giving me advice on what kind of cars to look into and common problems with different types of cars. They are always busy but they always take the time to help you because its obvious that they actually care. The most recent reason that I have gone to NDI is kind of unfortunate but would be way more unfortunate if I did not have a shop that was so wonderful and helpful. I bought an '07 Honda Civic on Craigslist. When I went to look at the car I called NDI and Andy looked up the VIN number for me and spent a good 15-20 minutes on the phone with me. He looked up any recalls and was able to give me some great information. I wanted to take the car to NDI before I purchased it but it was about an hours drive one way so the seller was not being convinced. Andy helped as much as he could over the phone even though he knew I was not bringing the car in and they would be getting paid nothing for the advice/help. I took the car to a mechanic near her that she knew and paid them to check the car for me and he said it was in perfect condition. After I bought the car I took it to NDI to have Eddie look at it and unfortunately, even though it was a clean title, I had basically gotten scammed and it had been in a really bad accident and is not even safe to drive (the shop that I paid $55 to check it lied to me). Eddie gave me an honest evaluation of the car, which is what I asked for. He then started researching laws and obviously spent a good amount of time trying to figure out options that I had to rectify the situation. This is completely beyond what any other shop would do, but it is so in line with the character of Eddie and everybody at NDI. Oh, and he did not even want to charge me anything for checking the car or all the time he spent researching....so the other shop charged me $55 and did nothing and lied to me and NDI did a detail check of the car and helped me know what to do and wanted to charge me nothing! I am still dealing with that situation but every time that I see or talk to Andy or Eddie it is obvious that they genuinely care about my cars and about me. Their prices are way lower than any other place you will go to, but in all honestly I think I would go to them if their prices were double the normal because they are that good and that honest. There is truly not a better place to take your car. They specialize in Honda and Acura but they have done great work on my Saab so definitely contact them and ask, even if you drive a different kind of car. THANK YOU THANK YOU THANK YOU NDI!!

5

I have had my 1996 acura worked on here since the place opened, and I have never been disappointed. The prices they charge are typically 40 -50 % less than most other shops, and I am not exaggerating.

5

Should have 10 stars for these guys! Nothing beats making friends and finding mechanics that we can have COMPLETE faith in. :-)))

5

I have a 2003 Acura TL-S. When I needed the timing belt changed, I called the dealer... THey wanted $1100. North Dallas Imports did it for $500, and changed my motor mount for the price of the part only. They had the job completed THAT SAME DAY.. and the car is running fine just as it should be. These guys are very honest and capable mechanics, I'm very happy with my experience.. I will definitely return..

5

Eddie is fantastic. I needed to have the brakes on my 2003 Honda Civic replaced, and my boyfriend recommended him. He did the work quickly and at extremely reasonable cost. He runs a no frills, straightforward, reliable shop. I wish I still lived in the DFW area, as I've had a tough time finding a mechanic who was as good and as easy to work with as Eddie.

5

A very positive experience with Eddie and his staff at North Dallas Imports. Brought my Honda Accord in for its 90,000 mile maintenance and Eddie delivered what was promised and offered recommended services at a later date. They also provided drop off and pick up service which is a nice feature for a small business owner. I'll be bringing my Lexus in next time. Visit NDI for your auto needs. You won't be disappointed.

5

Eddie and his staff are the best! It doesn't get any better with this shop, I have a 2003 Honda n always went to the dealership for repairs but this time I was referred by a coworker to see Eddie bc the dealership quoted me a sky high price for my starter "$598".Thank God Eddie price was almost half with the part and labor, and Yes it was a new starter right out of the box for Hondas! I was in and out of his shop in no time.

5

Eddie and the mechanics at North Dallas Imports are very good at what they do. My first experience with them was at 2/12/2008 when I had my timing package done for my Accord. The dealer wanted $1,300 and Pep Boys wanted $875.00. North Dallas Imports did it for less than 1/2 of Pep Boys price. The work was excellent as I have not had any sort of problem with the car. Today I had an CV axle (tear in the rubber boot), struts and front brakes done. Again, Eddie was friendly and knowledgeable of the maintenance that needed to be done to my vehicle. There were no pressure from him to do the work at his shop. I have recommended North Dallas Imports to few of my friends and have brought their vehicles in for service. Whenever I have issue with my Accord, I only call Eddie at North Dallas Imports for price and when I should bring the car in. Norm.

5

Eddie did some work to my friends Prelude a few months ago and when I took him to pick up his car, I realized how close his location is to my job (less than 1/4 mile). A coworker came in from lunch a few days ago crying because another shop close by had quoted her $1000 almost for fixes to her car. Its a Lincoln but I told her to call Eddie anyway. She called Eddie and he came to her to look at her car (wow!). He was very honest with her and saved her a lot of money. Great guy, excellent service. If only all mechanics were this awesome.

5

I have a Honda Accord and Eddie was very knowledgeable about my car and knew exactly what I needed. My car is at 115K miles and he changed a number of things and got my car serviced at 50% off the price that I would have paid at a Honda Dealership. I will be back and will refer friends to them as well.This type of customer service is very comfortable for me as a female.

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