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The auto mechanics at North Dallas Imports are trusted to handle auto repairs for drivers throughout Garland and the surrounding communities. We are committed to providing you with top-notch auto repair and customer service, and we think the honest and heartfelt reviews left by our clients are evidence of our efforts. Take a look at some of the reviews left by Garland drivers:

5

The A/C in my 2004 Honda Accord started blowing hot. Took it to Lute Riley Honda off Central Expressway and they said it would cost me $1250 to replace the condenser, coil, and clutch and then also said my radiator fan stopped spinning and the next time I get stuck in traffic my car will overheat. The total estimate was $1750 and I had to pay a $120 fee to get that info.Called a couple other places including Mastertech in Plano and Hondew in Dallas based on yelp reviews. They quoted me much lower prices ($1200 and $1000 respectively). Then I called North Dallas Imports who quoted me a price of $750. They said they would waive the diagnostic fee as well since I used Yelp. I spoke with Wes on the phone. He told me he was sure they could beat the dealer price. I asked him how much it would be and he gave me a guess but said he would have to look it up. It took me prompting him to look it up before he did. Other than that he was nice and informative. Even before I mentioned what the exact problem was he guessed it when I said 2004 Honda A/C problem.When I drove up, the exterior didn't look that impressive. But as I was walking up, a lady opened the door as if she was waiting for me and offered me complimentary cold bottle water. The guy behind the counter (Eddie who I found out is the owner) said he would do the diagnostic right away which was a pleasant surprise bc on the phone they has said it might take awhile before they got to it bc of 4th of July backup.The waiting room was much nicer than I expected. Hardwood floors, free wifi, flat screen tv with CNN on, cold A/C, very clean.After the diagnostic which took only about fifteen minutes, Eddie took me back into the back to explain exactly what was going on with the car and what he recommends. He confirmed that I did need to replace the condenser, clutch, and coil and also the radiator fan and suggested I replace the other fan as well. He explained that the fans aren't vital but it will be less cool and will tax the new condenser. He didn't charge me labor for replacing the fans since his standard procedure in working on compressor is to remove the fans anyway. He said he's not looking to nickel and dime me but would rather earn my business (long-term) rather than get as much money as he can out of me in a single repair (short-term). When I was waiting for my ride which is right down the street at a fast food restaurant, the lady in the front offered to drive me there, which I took her up on since it was so hot outside. Talk about red carpet service!The total repair ended up being $950 which is still the cheapest quote I got anywhere.They had to keep it overnight and then I picked it up at the end of the next day. Had to wait about fifteen minutes when I got there. A/C was blowing cold when I got inside. Only bad thing was my car smelled like sweat inside of it. Not a huge thing to me but it might have bothered someone else. Probably could have sprayed some sort of air freshner which is what I'll do when I get home. What matters most to me is the lowest price since I'm on a shoe string budget and the honesty of what I really need done versus trying to sell me on additional stuff that I don't need. The great personal service was a nice bonus though and a pleasant surprise.I will be back for my free oil change and for any other repairs.

5

North Dallas Imports is the best.I will be coming here for all my car maintenance and repairs

5

Great service, great price, great place to take your car. Excelente servicio, excelente precio, un buen lugar para llevar tu carro arreglar.

5

Just had my Acura MDX 2011 in for the A123 service. I found the staff (Andy in particular) to be very honest, professional and knowledgeable. Very clean and inviting shop, well worth the 45 min drive. The cost of service was well below what the dealership or other highly reputable shops online (Yelp or Google reviews) wanted. Thank you for the great service!

5

The most important thing for me is customer service and reliable parts. They treated me REALLY fair and all have Honda experience. No gimmicks or upselling and things you don't need for your vehicle. They are straight shooters and give you options. I have already referred two other people and just visited today. All parts are Honda parts, not generic at all, and the cost for all the work they do can't be beat anywhere! I am very happy I found this company and will be back if any other work needs to be done on my car.

5

I'm never too excited to need car repairs, but I love the people at North Dallas Imports! I have a '90 Honda Civic wagon that needs occasional love and they treat her right. I trust them to take care of my car and be respectful of my wallet. They make suggestions and recommendations, but are never pushy. They explain what the problem is, what needs to be done, and they are all Honda mechanics so they are fast too! I feel confident in their work and recommend them highly.

5

The most important thing about driving an older vehicle is knowing you are not far away from having technicians nearby who do quality work and look out for your best interests. Its not all about making money with Eddie, Andy and the others. I am sure they have had my best interests in mind when performing work on my vehicles. I'm fortunate to have found them and have confidence knowing they are doing top quality work at the same time.

5

It isn't often my otherwise reliable Honda has issues, but the rattling noise coming from my 2008 Accord sounded very serious. Having only 85,000 miles, I was shocked to hear I needed a new A/C compressor. Knowing this was going to be an expensive repair, I was reluctant to service it at the dealer. I found North Dallas Imports online and upon consulting with them, my worries were immediately put to rest. They were professional and clearly very knowledgeable. I was so relieved to find their cost significantly less than what I was quoted elsewhere. I was even more relieved (more like, ELATED) when I was told they didn't need to replace my compressor after all, just the water pump (a considerably less expensive repair). What an honest establishment! They’ve definitely made a returning customer out of me!

5

Someone I know from church recommended them. They sold me a great car at a very affordable price! It needed a few repairs, and they gave me a deal on that too, and they worked with me, letting me make two payments. They are a business I trust. I recommend them to all my friends. I love my car and I love the great people at North Dallas Imports. :)

5

Just had my Acura MDX 2011 in for the A123 service. I found the staff (Andy in particular) to be very honest, professional and knowledgeable. Very clean and inviting shop, well worth the 45 min drive. The cost of service was well below what the dealership or other highly reputable shops online wanted.Thank you for the great service!

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