Garland Auto Repair

I was looking to buy a car in Texas, but live in Florida. I spoke with Rich from North Dallas Imports and he was very helpful in organizing a pre-purchase inspection. Checked all the car’s systems, did a walk around with pictures (making sure to point out any scratches or concerns), took it for a test drive in my place, and sent a carfax report as well. It was definitely great peace of mind when buying a car from out of state, from an unknown dealership. Waited until I received the car to write this review, so I could verify his results. Thank you so much for your help Rich!

DONT TRUST THEM! So I gave North Dallas Imports a 3rd chance because they had been pretty honest in the past…. But now after the 3rd time of some really shady behavior I have to let people know to NOT GO! I told them exactly what was wrong with it from the dealership diagnosis. They were just supposed to do a quick and simple fix!!! They didn’t let me know what was happening with my vehicle and I had to call them! The 2 times Previously then kept my car over the weekend for NO reason??!??! This time I had already taken it to the Range Rover and had it evaluated but they didn’t have time and wanted to charge a lot more I thought I would try one last time at NDI… and shame on me!!!

Why my vehicle was at this shop overnight a different customer of there’s stole his vehicle back in the middle of the night. & he wrecked my car on the way out. Needless to say they did not honor what they said. North Dallas Imports did not give my car back completely repaired from their mishap. My car AC is still damaged & they never fixed the inside of bumper so rocks don’t fly up & hit my radiator. 🤔 no wonder why the guy stole his car back. They are overpriced thieves as well. Glad I have the police report for my insurance company. & if I need a lawyer since I was a victim.

Took a them 5 days just to diagnose my car, they thought was a the engine spun a bearing, wasn’t the issue, told them the day i brought fthe what I diagnosed it as, they kept telling me they thought I was wrong till the 5th day they removed the starter to confirm my issue only to be charged $450 just for them to tell me what’s wrong with my car, the diagnostic fee is $175 here, not $450. So not sure why they thought that was okay, taking a starter off is 3 bolts and comes right off. Very easy to do, this shop ripped me off, they’re disorganized and not professional.,have work done elsewhere, it’ll save you money in the long run, they will raise the price on you when you go to pick it up.

Engine light came on and was quoted at Honda for over $3,000 in repairs. Took it to Eddie and not only was it fixed within a few hours but it only costed me $300. I will definitely be a repeat customer!

Great shop. The owner and shop know Hondas and every car they service incredibly well. Service is courteous but realistic. They do good work.

Great customer service and friendly staff, explained to me everything in detail that was done. Will be back for any additional services. Will recommned to friends and family.

I was buying a car out of state. Rich went through the car and saved me from making a bad investment.

"I was so impressed with the service I received at North Dallas Imports. The technicians were knowledgeable and explained everything clearly. They were also very efficient and got my car fixed quickly at a reasonable price. I would definitely recommend this shop to anyone."