Garland Auto Repair

i was introduced to eddie and N.D.I. through a very unlikely source but can honestly say that it saved me thousands!!! no joke!! i am a college student self supported and my car is of the utmost importance to me. my 92 acura which i adore has been over worked and underpaid, but thanks to eddie and N.D.I. it is finnaly getting the care it deserves and the service i can afford. i have been anticipating the chance to put my testimony on here and could fill pages raving of the service and honesty i have recieved from N.D.I. you are apart of all the action from the start and any and all work is approved by you before hand rather than fixing it and slapping you with a confusing bill with alot of zeros.eddie is now the only person that puts a hand on my integra and i am extremely greatfull for that. not only is he my go to guy but i trust him enough to send my mom,girlfriend, sisters, aunt, cousins and anyone els who i know in need. WORDS CANNOT EXPRESS MY GRATITUDE! THANKS NORTH DALLAS IMPORTS YOU ARE TRUELY THE VERY BEST IN MY BOOK.rnrn

I have a car with them with issues. I kniw it was in time cause a corrupt but competent mechanic did it for me after a methed out piece of garbage named Jeff Perdiue put some heads on. So this Wes guy said it needed timed and charged me for that. He made something up it sounded like by saying the other guy timed it 180 off...most likely he did when he retimed it and like the below review from Angie's list it seems like there's no accountability. They still have my car so I'll provide updates. I'll pay them because evilness always get Godly Karma so I'm not worried. Here's the Angie's List Review Here's a review from Angie's List: Transmission Service 7 months ago Replaced the transmission in my 2002 Honda Civic EX. They actually broke more things then they fixed. I started a small claims lawsuit against the owner and lead mechanic Wes Armstrong. They eventually installed the correct transmission but left numerous items broken or non working. IE: Glove box: Gear selector lights on center console. Parts were left in the car & things are not fitted together. Additional damage has occurred with improper workmanship. Initial contact was fine and reasonable. From Dec 2015-Jan 2016 we discussed Installing a JDM transmission & engine. On 1/16/16 the transmission failed completely, and I elected to do the transmission repair alone. 1/21 the car was supposedly finished at a cost of $840. The check engine light was on Wes assured me it was fine and car would clear itself with driving. That night it started to shudder and jerk when moving from Park to Drive. Friday night vehicle worst and I could smell transmission fluid burning. Saturday it started smoking and slipping. Returned car Mon 1.25 told them list of problems, they said we will take care of it. They wouldn't even go with me for a ride to experience the danger. Thur.1/28 pick up car light on & vehicle is even worst. No drive light at all, when attempting to move the snifter the 2nd gear light will come on and blinks. Wes has the nerve to tell me they fixed rings replaced seal but didn't have a chance to test drive it. Give me a "suggest" list of another $3265 of needed repair my car which I don't have to do all at one. Only receipts given are totally BS. Both have same date on it, the exact same mileage. But the parts & repairs needed were pulled out of the air like $594 for an oil change, over $1000 for motor and transmission mounts which were fine before going there. Wes is either intoxicated beyond belief or a complete and total con man. There is no QA QC or any real contact with the customer and no one in the shop can tell what has been done or said. The lack of communication was dismal and horrid. Considering what I read on other web sites review I am surprised they are even in business at all. Still considering some legal options as my car is a delivery vehicle and this has cost me thousands of $ in lost income. They put my life and others in danger with substandard repairs. Wes Armstrong didn’t even own up to making the mistakes let alone apologizing for this disaster. I am still attempting to have the additional damage done to the car repaired. Eddie Munez needs to completely rethink his business plan or that place will no longer exist. Myself and others will follow through with legal action(s) and complaints until some measure of justice is served. Services Performed Transmission Service Auto Repair

I used to go there to service my Subaru Outback. Gave them several chances (was there at least 3x for various repairs), but poor repair 2/3 times. They did a good job of installing new CV axles, but for the small jobs and details, they don't pay attention or care. Lost several of my underbody bolts to attach the shield/bumper underneath, so destroyed part of my underbody shield just from driving down the road. Asked them to fix my non-functional windshield pump/cleaning system, they determined it was old hoses, so they "reinstalled" them early 2016. I just had a hose in the hood get eaten up (October 2016), the same source of the problem last time. Either they put in the wrong type of hose or never replaced that segment. And they charged me almost $200 for that. Asked them about squeaky power steering and they recommended replacing the entire assembly for over $1000. Did some basic Google research and found out is was probably an O-ring near the pump, took it to Autoscience who confirmed and fixed it for $80. They don't know much about Subarus and don't care to learn in order to do a proper job. Service times went beyond what was estimated at least once. Understandable that sometimes things get backed up for turnaround time, but add this onto shoddy service, and it's not acceptable. Very, very disappointed for wasting my money here.

We found North Dallas Imports (NDI) in the spring of 2009 on Google. Our Acura needed work and we were frustrated with the high costs of repair. So, we shopped the dealers and they all wanted about $1,000 for a timing belt on our Acura. We called NDI and we were shocked by their price (less than half of what the dealers wanted). I was highly skeptical at first. But, I quickly realized they NDI knows exactly what they are doing and they get it done right (and fast!). rnrnSo here we are a little over a year later and they are the only people that work on our cars now. The work gets done right and the work costs us less than half of what the dealerships charge! rnrnNDI, keep on doin’ what you’re doin and you’ve got customers for life!rnrnThanks Laura and Eddie! rnrnErin & Dave.

My first go around owning a Land Rover so I'm not used to the maintenance and quirks these cars have. I was recommended to North Dallas Imports by members of Texas Rovers. Andy and Eddie where very informative and took the time to talk to me about the issues these cars can have. They took the time properly diagnosis my vehicle and kept me updated through out the process, I did probably call them more than I should of, lol. It's been a few days since I received my car back and it's starting like it just rolled off the lot. I really appreciate them looking over the entire car and letting me know what other items need to be fixed and what can wait a little. Other shops sometimes only fix the initial problem and don't bring up preventive maintenance items. Safe to say I have found the right shop to take care of my Landy!

This is a great auto shop for your Honda and Acura. I have been taking my Honda here for all major repairs. Eddie and all his guys are honest and do honest dependable work. Being a female I am always skeptical taking my car in for repairs because in the past I have had technician try to get over, but not here. They take the time to explain to me what is going on with you vehicle and recommend only getting what need to be done, not fill you with a bunch of bull just to get more money. I will refer any one looking for a good auto repair shop that own a Honda or Acura to go here. They do use original and only Honda and Acura parts. Awesome shop and very nice and honest people.

I tried this place today because I urgently needed an oil change and my usual places were unavailable. I called first to see if they could work me in. They suggested a time right after lunch. I arrived at the appointed time and they got going immediately. A short time later I was good to go. They even did a quick inspection and identified a few things to keep an eye on. Everyone I spoke to was friendly and helpful. The waiting area was clean and comfortable. Four stars because I rarely give five on any first visit. I'm guessing that they will get the fifth star next time.

I had a great time at North Dallas Imports. They were fast and honest.They took their to help me and fixed my car. Great Guys Thanks!