Have a story about your experience at North Dallas Imports? We’d love to hear about it!
Honesty, integrity, and the quality of work is excellent. I have two Honda’s and I can’t think of any other place I’d rather bring them for service. Also, the price of their oil change is reasonable. They use quality oil unlike the bulk oil used at most dealerships.
North Dallas Imports is the absolute best! Eddie and his team are wonderful and professional. The location is great and the prices are even better. I called around to a few places and they were not only far but over priced for what I needed done. Eddie was very detailed and kept in touch with me every step of the way and explained everything to me and made sure I was comfortable with any work that needed to be done. He also gave me pricing up front for anything he needed to do. He’s very honest and I’m so glad to have found a place to take care of all my car needs. Thanks Eddie!
I’ve been using North Dallas Imports for several years. I have a ’99 Lexus and repairs have been half or sometimes a third of what others charge. Eddie and Andy always take good care of me.
Eddie is very knowledgeable about Hondas/Acuras. I talked to him on the phone and he knew excactly what was wrong with my 2004 Acura TL. He was able to complete my repairs the next day within two hours. I will return in the future.
This is a great auto shop for your Honda and Acura. I have been taking my Honda here for all major repairs. Eddie and all his guys are honest and do honest dependable work. Being a female I am always skeptical taking my car in for repairs because in the past I have had technician try to get over, but not here. They take the time to explain to me what is going on with you vehicle and recommend only getting what need to be done, not fill you with a bunch of bull just to get more money. I will refer any one looking for a good auto repair shop that own a Honda or Acura to go here. They do use original and only Honda and Acura parts. Awesome shop and very nice and honest people.
i was introduced to eddie and N.D.I. through a very unlikely source but can honestly say that it saved me thousands!!! no joke!! i am a college student self supported and my car is of the utmost importance to me. my 92 acura which i adore has been over worked and underpaid, but thanks to eddie and N.D.I. it is finnaly getting the care it deserves and the service i can afford. i have been anticipating the chance to put my testimony on here and could fill pages raving of the service and honesty i have recieved from N.D.I. you are apart of all the action from the start and any and all work is approved by you before hand rather than fixing it and slapping you with a confusing bill with alot of zeros.eddie is now the only person that puts a hand on my integra and i am extremely greatfull for that. not only is he my go to guy but i trust him enough to send my mom,girlfriend, sisters, aunt, cousins and anyone els who i know in need. WORDS CANNOT EXPRESS MY GRATITUDE! THANKS NORTH DALLAS IMPORTS YOU ARE TRUELY THE VERY BEST IN MY BOOK.rnrn
This was my first time going to North Dallas Imports & it was great experience. I wish I would’ve known about them before. I will refer anyone I know that needs any type of repairs on their car. Andy & Eddie were very patience & knowledgeable about the type of car I had & I was very grateful for that. If I have anymore issues with my car they will get my business.
Outstanding service and excellent price. Eddie took his time and explained exactly what I need for my car. The price was a lot lower than a dealership and you are getting better service. You will need to see him.
Eddie was great. Honest, professional, and personable. He explained what he would do, gave an estimate for the job, and stuck to it. I had my timing belt replaced in a Civic for a lot less than I paid for the same job 10 yrs ago. Good, honest mechanics seem hard to come by, so why not try Eddie. You won’t be disappointed. Thanks N.D.I.
Great customer service provided and affordable price. I was really impressed with Eddie and Andy. The work was done on time and I will recommend this company any day. I took my wife’s Odyssey for transmission work and they did a good job. Kudos to you guys at North Dallas Imports !!!
I have been taking my cars to Eddie and Adam for several years and they have always done very good work. Being from a honda family, I have also referred family members to get their repair work done at NDI. If you are tired of being overcharged at the dealer or other repair shop, then take your car to NDI. They will only repair what is necessary, and they will do it at a good price
Car has been having A/C problems for years. Eddie would not quit until he found the problem. Eddie takes pride in his work and is relentless in finding the problem and not quitting until the issue is resolved.
I am an owner of a Honda Civic 02. North Dallas imports took care of me. I had to change the timing belt and the water pump. The job was fast and very affordable. During the time that I had to wait for the job, he dropped me off to do some chores. I will definitely recommend his shop. rnrn
I was introduced to NDI by a customer of his…she was saying what a honest and good mechanic he is since I was I was having A/C problems with my Mitsubishi Galant ES 2006…I needed to find someone good quickly. I had gotten many quotes from different repair shops already…I felt they all were very costly and a couple of the repair shops did indeed rip me off by not fixing the problem…I finally took my car to Eddy and he showed me what was wrong with my A/C and how much it would cost to fix it…the price was a lot cheaper than what I had been quoted and charged at other shops. I agreed to let him fix the car and have been very happy every since…I am glad to have found a place that would be honest and that knows how to diagnose what is exactly wrong with your car the first time. I give 2 thumbs up to NDI!!! I’m a customer for life!!!!!
I have been using North Dallas Imports as my mechanic for approximately two years now and I would not take my vehicle to any place else. I love the fact that Eddie and his team will advise me of upcoming issues that they can forecast, and I know that I am getting a fair price. I have never felt as though the price has been inflated because of my gender. I would highly recommend North Dallas Imports to anyone!!!! I only wish that everyone I knew only owned Honda vehicles so they too would have a reliable and trustworthy mechanic. Kudos to Eddie, Andy and the entire North Dallas Imports staff.
I’m one of those single women who have to rely on Google or Honda websites to help me figure out car issues (not that I can fix anything). I have faithfully gone to dealerships for my 2003 Honda Accords service, giving them double and triple the cost. A friend told me one day about Eddie and the excellent service he did on her car. She knew I had been looking for a reliable source, not a dealership. I called and Eddie, you responded. You made me feel comfortable from the first phone call! All of the issues the dealership had tried to push on me, over $600 of work, was totally not needed. I have over 100k miles on this car and hope to keep it for years to come. Looks like I will be able to now that I have Eddie and North Dallas Imports. I’ve referred friends, who actually had to call Eddie on a weekend and he helped. She told me he was a life saver. She’s since referred someone also. When a individual/business does something good for you it’s important to share that experience with others. We do that, thanks to the excellent service and quality we receive from your company. Keep up the good work!!
Great customer service provided and affordable price. I was really impressed with Eddie. The work was done on time and I will recommend this company. I took my Odyssey to change the AC compressor and they did a good job.
Eddie is very knowledgeable about Hondas/Acuras. I talked to him on the phone and he knew excactly what was wrong with my 2004 Acura TL. He was able to complete my repairs the next day within two hours. I will return in the future.
I brought my VW in for major repair and have had no issues since. I was pleased that I got dealership quality service and it was half the price. The car is running great. I will definately be a return customer.
Eddie has worked on my cars for the past 4 years and has always provided honest answers and reliable service. He provides the knowledge of a dealership mechanic at a fraction of what the dealerships charge. Eddie has always provided excellent customer service and I refer my friends and family every chance I get.
I normally don’t write reviews but I felt I had to share my experience. I am new to the Texas area. My car needed some work done I took to a AAA recommended shop. The experience was awful! I paid close to 900.00 for a service that wasn’t the real issue!! My car stopped working the next day left me stranded on the highway! They were rude and was only worried about the money.I was without my car for 5 months! My coworker referred me to Eddie I took my car in and what a amazing experience! Eddie was honest with me told exactly he was going to do to the car. My car is back on the road it drives like a new car! Eddie and his staff was very nice the customer service was outstanding! I will recommend North Dallas Imports to everyone and I will be a customer for life!
I just completed my first business transaction with NDI yesterday 16Aug12. I am very glad I found this repair shop for my sons 95 Honda Civic. Whatever my son and I cannot handle we wiil use NDI in the future. My best guess is they saved me about $400-$500 over dealer cost on cable reel, timing belt, oxygen sensor and etc. NDI know their stuff and it shows at fair honest prices…PK
Eddie Munoz and North Dallas Imports is the only shop in Dallas you need if you own a Honda or Acura. Eddie is unfailingly honest and fair (which are not words often associated with car mechanics). He should be judged by the loyalty his customers have to him, which is unparalleled. I recommend his work to anyone I know that has a Honda or Acura or just wants an honest mechanic.
North Dallas Imports expertly performed the repair of my Honda Civic in April 2009. The car was intermittently running hot. I took the car to Eddie at North Dallas Imports and he isolated the problem to a leaking head gasket. Eddie performed the repair within the time he promised and for the quoted price. I have been using Eddie to repair my cars for more that two years and I have never been disappointed with his service and pricing. Good quality work, OEM parts and fair and reasonable prices. I regularly recommend North Dallas Imports to my friends and neighbors.
Wow Wow Wow thats all I can say to start off…First of all ladies ladies ladies they are really HONEST (no desrepect to some man) so many times we as women get taken advantaged of because of the lack of knowledge of car service but i begged to differ…I’ve tested the guys three times and each time they were honest at NDI.,( my dad taught me that)… smile… One more thing when NDI say they specialize in Honda Accord they are telling the TRUTH the 3 times i took my Honda accord to the shop they knew immediately what was wrong….(a matter of fact Im going to NDI tomorrow to get my oil change( and to test them a fourth time…..lol smile… Honestly they are awesome come try for yourself….
North Dallas Imports recently serviced my 2001 Honda Odyssey. The work was done on time, at a very fair price and the owner was very knowledgeable and friendly to work with. In addition to doing the work, the car was returned to me with a clean engine compartment. The work done definitely made a difference in how my car performed.
I was referred to Eddie by my brother, who is also an automotive tech, it was one of the best experiences I’ve had with dealing with a repair shop/dealership. All the prices they quoted were the exact prices I had to pay. They made sure to explain all the problems they found and made sure to tell me the repercussions for not getting certain things taken care of. They were fast and took very good care of me and my car and I will definitely be going back for other services and would recommend them to other people.
It was a pleasure to do business with knowledgeable professional people. My phone call was returned the same afternoon and they even gave me advice over the phone which was very helpful. They fixed a problem for me that was created by another shop and were very reasonable on price. I give these guys “Two thumbs Up” and would recommend them to anyone.
I had a great time at North Dallas Imports. They were fast and honest.They took their to help me and fixed my car. Great Guys Thanks!
We found North Dallas Imports (NDI) in the spring of 2009 on Google. Our Acura needed work and we were frustrated with the high costs of repair. So, we shopped the dealers and they all wanted about $1,000 for a timing belt on our Acura. We called NDI and we were shocked by their price (less than half of what the dealers wanted). I was highly skeptical at first. But, I quickly realized they NDI knows exactly what they are doing and they get it done right (and fast!). rnrnSo here we are a little over a year later and they are the only people that work on our cars now. The work gets done right and the work costs us less than half of what the dealerships charge! rnrnNDI, keep on doin’ what you’re doin and you’ve got customers for life!rnrnThanks Laura and Eddie! rnrnErin & Dave.
I’ve been taking my car to north auto imports for over two years. Eddie has continued to provide quality and honest service for my vehicle. Although I live in Little Elm, I would not even dream of taking my car anywhere else in the metroplex. I would much rather take the ride to Garland as I trust the service; not to mention the cost is usually 50% less than the dealer. I couldn’t ask for more.
I am one of the unfortunate ones who’s Honda transmission gave out. I called around to 3 places before finding North Dallas Imports and none of them offered the attention that Eddie did with explaining all the options available to me. Eddie is a business owner who not only offers the best in auto repair, but is also attentive to the customer. Thanks so much for prompt and courteous attention. I will recommend friends & family.
Eddie. I just wanted to drop you a note to say thank so much for the great job you did on my car. Your prices were very affordable and made trip from Grand Prairie to your shop worth it. I will certainly mention you to anybody I hear needing work. Thanks again for your great services and I’m sure I will see you again.
Eddie is one of the best person u can have fix yr car. he takes business very seriously. if u want a great repair on yr car then go to North Dallas Imports . there the best.
Eddie fixed the power steering rack leak on my Lexus RX 330. The cost is exactly what he quoted me, needless to say much cheaper than the dealership. rnHe is friendly and took the time to show me the problem and answer all my questions.
I’m an owner of a 2000 odyssey.I have been a customer for about 2 years. From minor to major services they have taken care of them never had any problems, when it is repaired . I’ve recomended them to everyone I know who owns a Honda. And the ones who has used him have been very satisfyed. North Dallas Imports is the only place I will take my Honda. From the quality of work,and the price,you can’t beat It.
North Dallas Imports saved me a bundle on my Honda Accord maintenance and did a quality job equal to that of the dealer I normally use. Eddie was trained as a Honda mechanic and quoted the same list of things to be done with a timing belt change and tune up that was given to me by the Honda dealer. The big difference was his price was half the dealer’s price. I finally found a competent alternative to a dealer for my car repairs and maintenance. I just had him work on my Honda Odyssey and received the same great result.
I would like to tell anyone who is looking for a Honda/Acura specialist that they should call Eddie. He has done work for me on both my Honda Accord & Acura MDX and I’ve been nothing but satisfied. His service is great and prices are great as well. He even came to meet me when my car wouldn’t start while out was out shopping. I won’t trust anyone else to repair my vehicles. Thanks Eddie!.
I just had my timing belt replaced on my 2001 Honda Accord. Not only was it much cheaper than the dealership quote, the technician has many years of experience working at Honda. I was treated great. They had their assistant drive me to the Galleria while my car was being serviced for several hours and picked me up later. Very professional service! I would highly recommend their services.
I originally took my ’97 Accord to North Dallas Imports to have the timing belt and balancing belt replaced. The time and effort that was taken to involve me in the repair process was amazing. Eddie took the time to explain the process, the time, and the cost of the entire repair. Unlike other mechanics I’ve taken my car to, my vehicle was available when they promised it would be and I was charged exactly what I was quoted. There weren’t any hidden charges. I’ve told everyone I know about North Dallas Imports. Both my Brother and Mother are now using NDI. As a family, Eddie has worked on our ’82 Datsun, ’87 Accord, ’97 Accord, ’97 CRV, and ’03 CRV for an array of maintenance and repairs. Eddie just last week cleaned my EGR system. He did it in 4 hours so that I could drop of my car in the morning and pick it up at lunch. We’ve have nothing but praise for the team at NDI. They make repairs and maintenance a breeze. I’m a customer for life!!! Thanks Eddie!.
Date of repair: 10-14-2010rnrnThis is my 2nd Acura. My first was the Legend which I finally sold at 160,000 miles, so I have some experience with maintenace. rnrnMy ’02 Acura RL needed the 110,000 miles service or the belt change. I know from my past that these usually run over $1000. NDI was recommended by my father-in-law, so I called and talked to Eddie to get a quote on the belt replacement and anything else that might need to be fixed or checked. The quote sounded reasonable. Right before I went in, my check engine light went on. No idea and I thought…OK, what now. Eddie did a check, said everything was testing fine or wasn’t showing anything as a problem. He asked what Octane gas I was using and that led me to a new gas station I tried. More than likely bad gas. Anyway I left the car with Eddie for repairs. He called later to let me know my radiator had a small crack and would have to be replaced at some point. Doing it now would save labor later, but he let me make the decision. I knew the radiator was leaking as Firestone had said the same thing. (I’m use to the old cars…you have a leak, you have to fix it then). No idea how these new cars can operate with a small leak. Anyway, I chose to add a new radiator and get it fixed. I picked up the car when he said it was ready! Everything works just fine, the engine purrs the same and I’m no longer worried about the belt breaking. I highly recommend NDI and will be taking my car back as needed.rnrnHe also changed a fuse that had blown a while back that knocked out the radio, some lights, etc. I checked every fuse I could fine and could not find a blown fuse – old cars are much easier. He knows Acuras and fixed it without charge. My wife is happy to have her radio back.rnrnWould highly recommend NDIrnrnKirby
I live in Colorado and whenever my husband and I are back in Dallas (several times a year), we take our Hondas to Eddie and Adam at North Dallas Imports. They have always been upfront about what work needed to be done immediately, what could be handled later, and their prices have been WELL BELOW dealership estimates. Also, Eddie and Adam both worked at a local dealership before opening their own business, so their work meets all Honda standards for excellence. Also, they have been very fair and open about what they are doing and what it will cost, which I appreciate because other mechanics have tried to raise their prices or treated me disrespectfully because I’m a girl ? Eddie and Adam are always respectful and patient with my questions. My husband and I have even been on the road and needed assistance with our cars – they have talked us through the situation when we called to get us going again!!!! BEST SERVICE in NORTH DFW!!!! (and Colorado!)
I was also referred to Eddie and my car needed a brake job. I went few shops but i was really not confident with some of them. I went to NorthDallasImports during my free time to check out Eddie. I met Eddie and on the spot i trusted him with my car.He’s very easy to talk to and very nice person… I made a right choice bringing my car. They are very knowledgable with Hondas. Also special thanks to James.. he’s the one who worked on my car..Great price too…. Thanks again guys. I’ll see you soon. Peace..rnrnDen Racho
I am just like you. I want to have a Quality Work for my vehicles without breaking the bank. I was able to find Eddie Munoz, North Dallas Imports, from Craigslist. I was skeptic at first since there are so many scammers in Craigslist. Anyway, after I checked his shop and had an agreement, I left my vehicle in his shop and had it repaired. I even left my personal belongings in my van and nothing got stolen or lost. My Honda Odyssey Van was repaired for Timing Belt replacement for 1/3 of the dealership cost. Eddie was very good and made sure my vehicle was fixed and repaired like dealership quality. Soon after I started referring him to all my friends. That was 3 years ago. Now, I have Eddie as my personal mechanic. I have him repair and maintain my 2007 Lexus IS250 and 2009 Honda Pilot as well. This company is reliable and price is so reasonable with exceptional quality service.Can’t ask for anything more. Highly recommended.
Eddie and the team at NDI are great. If I had to choose one word it would be HONEST. Eddie is a family man that understands the need for a dependable car. He takes the anxiety out of the quess work and tells it all up front. If he doesn’t know the answer, he wont BS you. He’ll tell you “I dont know, let me get back to you,” and if hes wrong he has not problem telling you and making it right. Again HONEST. Integrity is number one in my book, and the NDI team has it. Enough Said.
I found North Dallas Imports the be a great service. Eddie was very prompt, fair, and comprehensive about ALL the problems with my Honda Pilot. Great Honda Service .. But Not The Honda Price. Thanks Eddie, see you again!
North Dallas Imports is the first shop where I had no doubts about the quality and attention that my vehicle received. Eddie surpassed my wildest expectations when performing a timing belt service and brake job on my 2002 Accord. He answered all of my questions and undercut the dealer by 60%. I had him do my transmission replacement two months later, and could not be more pleased with the results. Great service, great prices, and genuine parts to boot. I could not ask for anything more for my cars.
I highly recommend the Norh Dallas Imports Auto workshop ( Mr Eddie Munoz ) . I took my car Toyota Corolla 2003 to repair the A/C system. the diagnosis and quick action was very precise. They demonstrated knowledge and efficiency on this reparation.